Info/Policies

RETURNS/EXCHANGES:

Returns will be accepted within 2 weeks of the receipt of your order for store credit or exchange only. Items must be unwashed, unworn and in the same condition in which they were received including packaging & invoice slip. Please contact HELLO@TRIBEISALIVE.COM to initiate a return. 

Returns/exchanges will not be accepted on any SALE items as they are FINAL SALE.

 

SHIPPING:

We ship worldwide and are based in the USA. 

All orders are shipped via USPS with tracking. We are not responsible for items lost, stolen, or damaged during transit. We are not able to refund for lost or stolen packages. If your order is not received we will offer a shop credit AFTER 30 days of no movement through the USPS tracking website.

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